Medifocus.com Satisfaction Guarantee
Your Order with Medifocus.com is Absolutely Risk and Hassle Free
We are so confident that you will be satisfied with the quality of the content of your MediFocus Guidebook, we will refund the cost of the Guide if you’re not satisfied with your purchase.
For your total peace of mind, if, for any reason whatsoever you are not completely satisfied with your guidebook or our service, simply let us know within 30 days and we will make it right!
At Medifocus, customer satisfaction is our #1 priority. If you are not happy, we’re not happy! Just ask and we will refund your money, no questions asked!
You have my word on it!
Allan Jacob, M.D.
President, Medifocus.com, Inc.
How can we offer such a terrific guarantee?
Simple. A team of top medical professionals is involved in the production of each Medifocus guidebook. Experts in a wide range of areas including medical database researchers, medical writers, nurses and renowned physicians who serve as expert reviewers and members of our Medical Advisory Board. Our professional team approach ensures the accuracy, completeness and relevancy of your information.
We are also committed to exceeding your expectations with every order, by providing the absolute BEST customer service in the industry. At Medifocus.com Total Customer Satisfaction is our First priority. That is why we have a 99.2% customer satisfaction rating. That’s right… less that 1% of our customers ever needed to take us up on this terrific guarantee.
If you ordered a Printed Guidebook, simply send it back within 30 days of your purchase date for a full refund.
If you ordered the Digital Guidebook, simply contact us by phone or email within 30 days of your purchase date for a full refund.
When requesting a refund, please be sure to include your Order Number and the date of your purchase.